Back in the 'old days' of eBay, getting payment for the item was entirely left up to sellers: you had to choose your payment service, sign up for it and then send links to your buyers. Now, though, eBay handle most of the complexities of payment for you with their checkout.
Read more on "How to Use the eBay "Checkout Service" by Jason James…
Read More...'VeRO'? What on Earth is that? Well, it's a very scary eBay program that can get your auctions shut down, that's what it is.
VeRO stands for 'Verified Rights Owner'. It is the eBay policy that deals with complaints about your auctions from companies who own copyrights, patents or trademarks on the items you are selling. Unfortunately, it is often abused to remove items from eBay that are perfectly legitimate to resell, simply because the copyright owner doesn't want people getting their hands on them.
Read more on "Understanding eBay's VeRO Program" by Jason James…
Read More...If you care to take the time to look, there is more advice out there on the Internet about how to be successful with your Ebay store than you could ever possibly read in a lifetime. Ebay itself offers plenty of advice for newcomers to the world of online auctions that can be quite useful. But at the end of the day everything will really boil down to just one thing: excellent customer service.
Read more on "The Secret to Ebay Store Success" by Jason James…
Read More...Quality merchandise at reasonable prices definitely is the winning combination when attracting buyers to bid on your auctions, but the one thing that can make you stand out from your competition is outstanding customer service. Customers will buy from you again if they liked the service that you provided them.
Read More...Going full-time as an eBay seller is living the dream: making a real income, working from home, being your own boss and all the rest of it. It's the promise of a million scams, and it's finally come true – at least for some.
Read more on "eBay – Part Time or Full? How to Decide" by Jason James…
Read More...Your eBay reputation is everything you are on eBay – without it, you're nothing. Your reputation is worth as much as every sale you will ever make.
If you've ever bought anything on eBay (and the chances are you have), then think about your own behaviour. Buying from a seller with a low feedback rating makes you feel a little nervous and insecure, while buying from a PowerSeller with their reputation in the thousands doesn't require any thought or fear – it feels just like buying from a shop.
Read more on "What's Your eBay Reputation Really Worth?" by Jason James…
Read More...Once you've drawn the buyers in with your title, the next thing to do is to tell them all about your item with the description. But just what should you write in your description?
Read more on "eBay Description Writing Tips" by Jason James…
Read More...Even when there aren't any disputes, you might run into a few transaction problems on eBay – glitches that aren't really anyone's fault, but are just the result of a technical malfunction or another situation beyond the buyer or seller's control. The number one cause of problems like this is email.
Read more on "How to Report and Handle eBay Transaction Problems" by Jason James…
Read More...At some point in your eBay selling life, one of your customers is going to send you a complaint. As long as you respond to it properly, however, it's easy to keep a complaint from turning into a crisis.
Read more on "How to Respond to an eBay Buyer's Complaint" by Jason James…
Read More...eBay Stores come with a very powerful feature: store newsletters. When buyers add your store to their favourites, you can offer them the chance to join your mailing list. You can then send highly targeted emails to people who you know were at least interested enough in your products to add the store to their favourites.
Read more on "The Power of eBay "Store Newsletters" by Jason James…
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